FREQUENTLY ASKED QUESTIONS
How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can also track your order by logging into your account on our website and viewing your order history.
What is your return policy?
We accept returns within 30 days of receipt for most products in new, unopened condition. A 15% restocking fee may apply. Please contact our customer service team for more information on returns.
How can I contact customer service?
Our customer service team can be reached by email at firstname.lastname@example.org or by phone at 01623486100. We are available Monday-Friday from 9am-5pm EST.
Are all of the products on your website in stock?
We try to keep our website inventory as up-to-date as possible, but there may be some products that are temporarily out of stock. If a product is out of stock, we will do our best to provide an estimated restocking date.
What payment methods do you accept?
We accept all major credit cards as well as PayPal. We also offer the option to pay using a debit card or bank transfer.
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